Privacy Policy

Last updated: February 20, 2026

1. Introduction

Welcome to 3d ndkus ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, username, and password when you register
  • Payment Information: Billing details processed securely through PayPal and credit card processors
  • Purchase History: Records of transactions and downloaded 3D models
  • Communication Data: Information when you contact us via email or contact forms

We automatically collect certain information when you visit our website:

  • Device Information: Browser type, operating system, IP address
  • Usage Data: Pages visited, time spent on pages, click patterns
  • Cookies: See our Cookies Policy for detailed information

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process your orders and deliver download links via email
  • To manage your account and provide customer support
  • To send you order confirmations and updates
  • To improve our website and user experience
  • To detect and prevent fraud or unauthorized access
  • To comply with legal obligations
  • To send promotional emails (you can opt-out at any time)

4. Payment Processing

We use trusted third-party payment processors (PayPal and credit card processors) to handle all payment transactions. We do not store complete credit card information on our servers. Payment information is encrypted and processed securely according to PCI-DSS standards.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Email delivery services, payment processors, hosting providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Objection: Object to processing of your personal data
  • Portability: Request transfer of your data to another service
  • Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information in the Contact section.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Purchase records are retained for tax and accounting purposes.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Address: NDKUS, Vilnius, Vilkpėdės g. 15, LT-03151, Lithuania